If there is one tip we could give business owners who rely on phone calls to help bring in customers it would be this: IMPLEMENT A CALL SCRIPT FOR YOUR TEAM!
Have you ever heard of a ‘Call Script’? A call script is a written script that is written with aids to help your employee when they are on a phone call. Having these can be extremely beneficial to help train your team in the art of answering phone calls to get you leads.
Derek Preece joins us this week to share his insight on why call scripts really are so important - he even shares his own stories and gives examples of how he has seen the benefits first hand.
Want to learn more about call scripts? You can download our FREE GUIDE with templates in it that are ready to rock-n-roll here! https://spotonsolutions.com/call-scripts-lp/
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